FAQ’s
Browse our FAQs for quick and helpful insights about our services, processes, and what you can expect when working with us.
General Information.
What services do you offer?
We offer a full range of digital services including website design and development, e-commerce solutions, search engine optimization (SEO), content creation, branding, logo design, social media marketing, and more. Whether you need a simple landing page or a full-scale digital marketing strategy, we’ve got you covered.
Do you work with small businesses/startups?
Absolutely! We love working with businesses of all sizes. Whether you’re a startup or a small business, we can create a solution that fits your needs and budget.
Are you only providing business within Australia
Not at all! We work with clients worldwide. Whether you need a website, branding, digital marketing, design services, or any other support, we’ve got you covered—no matter where you’re located.
How do I book a discovery call
To schedule a discovery call, simply click the “Book Now” button located at the bottom of the page. This will direct you to our online booking system, where you can select a convenient time and date that fits your schedule. Once booked, you’ll receive a confirmation email with all the details for your free, no-obligation consultation.
How do I get started?
You can begin by reaching out to us directly through our Contact page or, if you have a specific project in mind, you can start by requesting a quote. Simply fill out the details on the Quote page, and we’ll get back to you with the next steps to bring your project to life.
Website Development Process.
What is the typical project timeline?
The time it takes to build your website depends on several factors, such as the design complexity, number of pages, required functionality, and the timely delivery of content and feedback. For a basic website, the process typically takes 2 to 4 weeks from the initial consultation to launch. More complex projects, such as e-commerce platforms or custom-developed sites, may require additional time.
We’ll provide you with a more accurate timeline once we understand your specific project requirements. Our team will ensure that your site is completed on schedule without compromising quality.
How does the website development process work?
Our process is simple and transparent:
- Discovery: We discuss your goals, target audience, and vision.
- Design: We create design mockups for your approval.
- Development: After the design is approved, we start coding the website.
- Testing: We test for compatibility across all devices and browsers.
- Launch: After final approval, we launch the website.
- Support: We offer ongoing support for any updates or issues.
What do I need to start a website
The most important thing to have is a clear understanding of your product, service, or brand. Knowing your goals, target audience, and the message you want to convey will help us bring your vision to life. From there, we’ll guide you through the rest—whether it’s content, images, or design preferences.
What do I need to provide for my website?
To get started, you’ll need to provide content (like text, images, and any specific files), branding materials (such as your logo or color scheme), and a clear idea of your goals for the website. We can assist with content creation and stock images if needed.
Can you redesign my current website?
Yes! We specialize in redesigning websites to improve aesthetics, functionality, and performance. Whether your site needs a modern look or better user experience, we can help transform it into something that works better for your business.
Will my website be mobile-friendly?
Yes, every website we create is fully responsive, which means it will look and perform great on desktops, tablets, and mobile devices. We ensure a seamless experience across all screen sizes.
Will I own the website after it's launched?
Yes, once the project is completed and final payment is made, the website is 100% yours. You’ll have full control over the website files, and we can also provide you with training on how to manage and update your site moving forward.
Can I make edits to the website myself?
Yes, you will have the ability to make edits to the website, but only after the project has been fully completed and handed over. We design websites using user-friendly platforms, making it easy for clients to handle basic content updates like text, images, and blog posts.
However, it’s important to note that once the project is finalized and control is transferred, any changes made to the site that result in issues or breakages will be the client’s responsibility. We highly recommend following the guidance provided during the handover process to avoid such problems. If any issues arise due to your edits after the handover, we are happy to assist at an additional cost.
For more details, please refer to our Terms of Service where we outline post-launch responsibilities and ongoing support options.
Pricing and Payment.
How much does a website cost?
The cost of a website depends on various factors like its complexity, the number of pages, and any specific features you need (e.g., e-commerce or custom functionalities). Our projects typically start from [your price range] and increase depending on the scope. Get in touch for a detailed quote tailored to your needs.
Are there any ongoing costs when building a website?
Yes, there are typically ongoing costs associated with maintaining a website. These may include:
- Domain renewal (Required – yearly or multi-year payments)
- Website hosting (Required – monthly or yearly)
- SSL certificates (Recommended – often renewed annually for site security. Free options are available)
- Plugin and theme updates (Optional – Premium plugins/themes may require an annual renewal)
- Ongoing maintenance (Optional – We offer packages to keep your site updated, secure, and optimized through our WebCare services)
- Content updates (Optional – If you require regular updates or changes to your site’s content)
- SEO services (Optional – Important for maintaining and improving search rankings)
These ongoing costs depend on the size, complexity, and unique requirements of your website.
How do I request a quote
Getting a quote is simple, Just click the “Get a Quote” button, fill in the form with the key details about your project or what you need, and we’ll take it from there. Once we’ve reviewed everything, we’ll get back to you with a personalized quote as soon as we can.
How do I make payments?
We offer flexible payment options. Typically, we require an initial deposit to start the project, with the balance due upon completion. We also offer payment plans for larger projects. We accept major credit cards, PayPal, and direct bank transfers.
Post-Launch Support and Updates.
Do you offer website maintenance and support?
Absolutely! We provide various maintenance packages that include updates, security monitoring, backups, and more. We ensure your website stays secure, up-to-date, and performing at its best, so you can focus on your business.
How can I update my website after it's live?
Once the website is live, you’ll have full access to the content management system (CMS). If you’re unfamiliar with updating content, we offer training to help you manage your site. If you prefer, we can handle content updates for you through our maintenance packages.
Do you offer SEO services?
Yes, we offer SEO services designed to improve your site’s visibility on search engines. Our SEO services include keyword research, on-page optimization, meta tags, content creation, and more to help you rank higher and drive traffic.
Additional Services.
Can you help with branding and logo design?
Yes, we offer complete branding services, including logo design, color schemes, typography, and brand guidelines. Whether you’re starting from scratch or want to refresh your brand, we can help you create a strong visual identity.
I dont need a website though
No problem! We offer a wide range of services beyond website development. Feel free to explore our site and discover how we can assist you with branding, digital marketing, content creation, design, and much more. Let us know what you need, and we’ll find the right solution for your business.
Build Your Next Project With Us
Get Started Today.
Ready to build a powerful website? Contact us to discuss how we can create a stunning platform that drives your business growth!